Rosan Beauty’s “Love It or Return It” Promise

We want you to feel confident and beautiful with every Rosan Beauty purchase. That’s why we offer a hassle-free “Love It or Return It” Promise! Here’s how it works:

Didn’t quite love it? No problem!

You can return most unopened and unused items within 10 days of purchase for a full refund (minus original shipping costs). Here are some things to keep in mind:

• Open & Used Products: Due to hygiene reasons, we cannot accept returns on opened or used beauty and personal care products. However, if a product arrives damaged or defective, please see the “Damaged or Defective Items” section below.
• Gifts: No worries, gifted Rosan Beauty products can be returned by the gift recipient within 10 days of purchase with a valid gift receipt.

Easy Returns Process:

1. Contact Us: Let us know you’d like to return an item by emailing us at su*****@ro*********.com or calling us at +14054639518. We’ll provide you with a return authorization number (RAN) and easy-to-follow instructions.
2. Pack it Up: Securely pack your unused item(s) in the original packaging if possible. Include a copy of your packing slip or a note with your order number and RAN.
3. Ship it Back: We recommend using a trackable shipping method for your return. Unfortunately, we cannot cover return shipping costs for standard returns.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll be happy to arrange for a replacement or a full refund, including any return shipping costs.

Exchanges:

Currently, we don’t offer direct exchanges. However, you can simply return your unwanted item and place a new order for the desired product!

We’re always here to help!

If you have any questions about our return policy or need assistance with the process, please don’t hesitate to contact us. We’re happy to help!

The Rosan Beauty Team

By following these simple guidelines, you can shop with confidence at Rosan Beauty!